Senior Staff Forward Deployed Engineer - Flow

First seen Nov 10, 2026 · open on SmartRecruiters as of Nov 10, 2026

$171,900–$300,800annualized + equityRemote, hiring in CaliforniaFull-time

Serves as the senior technical authority for Flow’s strategic enterprise customers, leading complex deployments from evaluation through production adoption and expansion.

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At a glance

Posted base pay

$172K–$301KLevel with the median

Midpoint $236K · median $226K

Median $226K

This job$172K–$301KStaff+ FDE postings378 postings · middle 50% of posted pay$198K–$263K

The work

Integrates and configures it

Balance Mostly building

Project stages

Pre-sales
Proof of concept
Implementation
Operations

Coding: Configuration only
Builds for: External customers
Level: Staff+
Role: Technical lead

What they ask for

Experience

10+ yearsCustomer-facing technical roles in enterprise software, such as forward deployed, solutions, or implementation engineering, including strategic multi-system deployments

Background

Software engineering
Solutions and customer engineering
Implementation and data engineering
Forward deployed engineering

Do you meet what the posting states?

The posting asks for 10+ years. How many do you have?

The posting reads as a staff-level role. What level are you at now?

The work is remote from the US. Can you work from the US?

Which of these have you used in production?

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What postings ask for, by background →

Conditions

Location: San Diego, CA
Work arrangement: Remote
Employment type: Full-time
Pay: Pay details
For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

What you’ll do

Lead enterprise deployments, identity architecture, integrations, and production-grade automations.
Design enterprise knowledge retrieval strategies and scalable solutions for product gaps.
Drive customer onboarding, adoption, executive alignment, and multi-account health.
Translate customer patterns into product requirements and influence Flow’s roadmap and go-to-market strategy.

What you’ll bring

10+ years in customer-facing technical roles in enterprise software, including strategic multi-system deployments.
Hands-on expertise with REST APIs, scripting, automations, and webhooks.
Expertise in SSO and identity architectures, including SAML, OAuth, Okta, and Entra ID.
Experience with enterprise service management or collaboration platforms.

About ServiceNow

Enterprise AI workflow platform connecting people, systems, data, and agents so large organizations can automate IT, employee, customer, security, and industry operations.

Public · 5000+ people

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