Senior Staff Forward Deployed Engineer - Flow

First seen Nov 10, 2026 · open on SmartRecruiters as of Nov 10, 2026

$171,900–$300,800annualized + equityRemote, hiring in IllinoisFull-time

Leads complex, strategic Flow customer deployments as the senior technical authority, spanning architecture, implementation, adoption, and reliability across enterprise accounts.

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At a glance

Posted base pay

$172K–$301KLevel with the median

Midpoint $236K · median $226K

Median $226K

This job$172K–$301KStaff+ FDE postings378 postings · middle 50% of posted pay$198K–$263K

The work

Integrates and configures it

Balance Mostly building

Project stages

Pre-sales
Proof of concept
Implementation
Operations

Coding: Configuration only
Builds for: External customers
Level: Staff+
Role: Technical lead

What they ask for

Experience

10+ yearscustomer-facing technical roles in enterprise software, such as forward deployed, solutions, or implementation engineering

Background

Software engineering
Solutions and customer engineering
Implementation and data engineering
Forward deployed engineering

Do you meet what the posting states?

The posting asks for 10+ years. How many do you have?

The posting reads as a staff-level role. What level are you at now?

The work is remote from the US. Can you work from the US?

Which of these have you used in production?

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What postings ask for, by background →

Conditions

Location: Deerfield, IL
Work arrangement: Remote
Employment type: Full-time
Pay: Pay details
For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

What you’ll do

Architect and deliver complex enterprise deployments, integrations, identity, and production workflows.
Lead customer evaluations, onboarding, adoption, and executive-level resolution across strategic accounts.
Turn customer patterns and product gaps into roadmap input, reusable architectures, and delivery playbooks.
Resolve critical technical escalations and improve monitoring and reliability practices.

What you’ll bring

10+ years in customer-facing technical roles in enterprise software, including strategic multi-system deployments.
Hands-on expertise with REST APIs, scripting, automations, webhooks, and integration debugging.
Expertise in SSO and identity architectures, including SAML, OAuth, Okta, and Entra ID.
Extensive experience with enterprise service management or collaboration platforms.

About ServiceNow

Enterprise AI workflow platform connecting people, systems, data, and agents so large organizations can automate IT, employee, customer, security, and industry operations.

Public · 5000+ people

View posting at ServiceNow

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